Work Planning & Management Group

Strategically, the team implements customer service level agreements, champions regular stakeholder outreach and partnerships, collaborates with Planning Architectural & Engineering Services (PAES) and implements continuous improvements of workflow by means of technology enhancements, report development, and process improvements.  The depth of this team allows for knowledgeable and technically-sound strategic decisions in the Facilities Operations and Building Services department.

UConn’s Work Planning and Management Group’s responsibilities include:

  • 24/7/365 University-wide work order control center for emergency and non-emergency repairs & maintenance
  • University-wide financial management and implementation of environmentally hazardous material testing, monitoring, abatement and restoration programs
  • Multimillion dollar capital renewal program planning, prioritization, scheduling and project execution
  • Technical oversight for project development, operational improvements and project management
  • Asset management, criticality evaluation, component data management & operational procedure optimization
  • Logistical, contract, and procurement support for the trade shops and renewal projects
  • Planning, advancement, and scheduling of the Preventive Maintenance Program
    1. JayJohnstonFacilities Planner(860) 486-3412jay.johnston@uconn.edu
    2. StephanieMarksFacilities Planner(860) 486-8005stephanie.marks@uconn.edu

      Operations Center

      1. AndyKellyManager, Operations Center(860) 486-1901andy.kelly@uconn.edu
      2. JeremyFriedmanSupervisor, Operations Centerjeremy.friedman@uconn.edu
      3. ErinCrosswayOperations Center Dispatcher(860) 486-3113erin.crossway@uconn.edu
      4. KarlaGriecoOperations Center Dispatcher(860) 486-3113karla.grieco@uconn.edu
      5. CarolBonacumOperations Center Dispatcher(860) 486-3113carol.bonacum@uconn.edu
      6. CherylHendersonOperations Center Dispatcher(860) 486-3113cheryl.henderson@uconn.edu
      7. JulieTaceyOperations Center Dispatcher(860) 486-3113julie.tacey@uconn.edu
      8. LindaPrambergerOperations Center Dispatcher(860) 486-3113linda.pramberger@uconn.edu
      9. SabrinaClarkOperations Center Dispatcher(860) 486-3113sabrina.clark@uconn.edu