Operations Center
The Operations Center is staffed 24/7/365 to coordinate maintenance requests for the university. The Operations Center provides a point of contact for the entire campus. This group is the communication center for all requests for repairs and maintenance emergencies.
Maintenance requests should be submitted by completing a Service Request.
Team Members:
| Carol Bonacum | 860-486-3113 | Operation Center Staff |
| Erin Crossway | 860-486-3113 | Operation Center Staff |
| Karla Grieco | 860-486-3113 | Operation Center Staff |
| Linda Pramberger | 860-486-3113 | Operation Center Staff |
Ready to Request a Service?
You can submit a service request by completing our online form.
Submit Online Service Request:
Contact Us
Director
Tammie Corioso
(860) 486-5732
tammie.corioso@uconn.edu
Business Analyst and IWMS Admin
Jeremy Friedman
(860) 486-7197
jeremy.friedman@uconn.edu
Manager
Nora McGee
(860) 486-2608
nora.mcgee@uconn.edu
Submit a Request
Urgent Request
860-486-3113
Non Urgent Request
Submit a Request
Facilities Operations
25 LeDoyt Road, Unit 3252
Storrs, CT 06269-3252
Phone: (860) 486-3113
facilities_operations@uconn.edu
What Happens Next?
You will receive an email with a service request number for tracking and follow up purposes along with the shop assigned the repair. A work order will be assigned to the appropriate shop and issued a priority code. Priority codes are defined below:
Priority Code 1: is assigned to emergency requests that could result in an immediate or imminent threat to life, or severe property damage: i.e.; animal lab temperature too high/low, flooding, loss of power.
Priority Code 2: is assigned to building maintenance requests that has the potential threat to life, property, security or the environment: i.e.; all lights out, HVAC temperature adjustments, non-functioning fume hoods, food service refrigeration failure, elevator repairs.
Priority Code 3: is assigned to minor maintenance routine requests that do not pose an immediate risk to facilities: i.e.;ballast replacement, broken furniture, lights out (where there is sufficient light), ceiling tile replacement.
Priority Code 4: is assigned to work that is planned, scheduled, or to be completed by a certain date or time: i.e.; Events, PM inspections or service, improvements, painting.